The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Room!
“I was pleasantly surprised when I was given a non-smoking room upon check-in, which was perfect for my stay.” view full review
Amazing Views!
“Our room on the 20th floor offered an amazing view of the Reno neon sign, making our mornings absolutely good.” view full review
Powerful Shower!
“Despite some initial issues, the shower pressure was excellent, providing a rejuvenating experience after a long day.” view full review
Charming Design!
“While the room was a tad dated, the charming decor added a cozy touch that made us feel right at home.” view full review
General
Non-smoking rooms
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Ski storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Ski school
Hiking
Fishing
Services
Free airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Seasonal outdoor pool
Heated swimming pool
Sun loungers
Casino
Live entertainment
Night club
Spa & wellness centre
Pool with view
Shallow end
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
345 North Virginia Street,
Reno,
Nevada,
United States,
89501,
Nevada
Map view
345 North Virginia Street,
Reno,
Nevada,
United States,
89501,
Nevada
City landmarks
Museum
National Automobile Museum
790 m
Museum
The Discovery
1.1
km
Theatre
Pioneer Center for the Performing Arts
1.1
km
Arlington Avenue at Island Avenue Wingfield Park
Truckee River Walk
910 m
Museum
Nevada Museum of Art
1.1
km
Stadium
Greater Nevada Field
600 m
Church
Saint Thomas Aquinas Cathedral
640 m
Park
Wingfield Park
1.0
km
Reno Riverwalk District
730 m
Event hall
Grand Sierra Resort and Casino
3.0
km
Public Building
Washoe County Courthouse
800 m
700 W 4th St
Chapel of the Bells
800 m
1664 N Virginia St University of Nevada
The W. M. Keck Earth Science and Mineral Engineering Museum
1.1
km
205 University Terrace
Alpha Tau Omega Fraternity House
1.0
km
444 Vine St
Gold Dust West Casino
1.1
km
925 Riverside Dr
McKinley Arts And Culture Center
1.2
km
Garden
Wilbur D May Center
2.0
km
University
University of Nevada
1.4
km
240 Court Street
Great Basin Community Food Co-op
780 m
Park
Idlewild Park
2.6
km
Park
Biggest Little Dog Park
640 m
Nearby
Casino
Silver Legacy Resort Casino
220 m
345 N Virginia St
Eldorado Resort Casino
170 m
Virginia Street at the intersection with Commercial Row
Reno Arch
420 m
Event hall
Reno Events Center
480 m
Bridge
New Virginia Street Bridge
480 m
10 N Virginia St
City Plaza
470 m
Casino
Siri's Casino
480 m
Gallery
Reno Playa Art Park
480 m
Park
West Street Plaza
480 m
Restaurants
Brew Brothers Reno
220 m
345 N Virginia St Eldorado Resort Casino
Millies24
240 m
345 N Virginia St Eldorado Resort Casino
The Buffet
120 m
345 N Virginia St Eldorado Reno
Sushi Sake
220 m
345 N Virginia St Eldorado Hotel
Cin Cin Bar
220 m
345 N Virginia St Eldorado Casino
Cafe Central
110 m
407 N Virginia St Fl 2
Sips Coffee and Tea
220 m
407 N Virginia St
Pearl Oyster Bar & Grill
120 m
407 N Virginia St
Hash House a Go Go
360 m
219 N Center St Harrah's Casino
Pho Country 2
210 m
440 N Virginia St Ste C
Roundabout Grill
170 m
255 N Virginia St Whitney Peak Hotel
Pho Cali
210 m
440 N Virginia St Suite C
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Convenient location
Decent facilities
Outdated rooms
Disappointing dining experience
6.2/10
Nice
Rooms
5.6
Location
7.2
Service
6.4
Dining
5.8
Guest reviews
6.2/10
based on 5 reviews
4.5/5
based on 11132 reviews
7.4
7.4/10 based on 2005 reviews
#10 of 63 hotels in Reno based on Tripadvisor
Virginia
United States,
October
2023
5.6/10
I was quite disappointed with my stay at this hotel. The rooms were incredibly outdated and worn out, making even the shabby motels down the street seem like a better choice. Unfortunately, the lack of refrigerators was a major drawback. On a positive note, the service was satisfactory, and I appreciated their effort to accommodate me for an extra night. The location was convenient, near popular landmarks, but some staff members could use a bit more friendliness. The dining experience was not up to par, with misleading pricing and food quality similar to buffet chains. Despite these letdowns, the facilities were decent.
Rooms
5.0
I felt like I was sleeping in a campfire; the rooms were a disappointment.
Service
6.0
The service was mixed; some staff members were wonderful, but others lacked friendliness and personality.
Location
7.0
The location was great for sightseeing, near popular attractions, although it felt a little frightening at night.
Dining
5.0
The dining experience was mediocre, with overpriced and average quality food.
Facilities
7.0
The facilities were acceptable, with no significant issues.
Convenient location
Outdated rooms
Danielle
United States,
October
2023
6.6/10
My stay at the hotel was overall pleasant, with a spacious and comfortable room that included amenities like a Keurig coffee maker, but the broken refrigerator was a disappointment despite attempts to fix it. The location was nice and central to the city, but some improvements in staff friendliness would have enhanced the experience.
Rooms
7.0
The room was spacious and comfortable with nice amenities, but the broken refrigerator was a letdown.
Service
7.0
The staff went above and beyond to meet my needs, but some were lacking in friendliness.
Location
8.0
The location was great, near the 'Reno biggest little city' sign and central to the city, offering convenience for exploring.
Dining
5.0
The dining experience in the Eldorado was subpar, with somewhat overpriced and average food, and limited options available at certain times.
Facilities
6.0
The facilities provided were adequate, but improvements in the dining experience would have added more value.
Geoffrey
United Kingdom,
August
2023
5.6/10
The hotel had a distinctive smell like a locker room, and the room temperature was difficult to adjust to a comfortable level. The overall appearance resembled a motel 6 with outdated furniture. However, the dining options were excellent and varied.
Rooms
5.0
The rooms had a lingering locker room smell and old furniture, resembling a motel 6.
Service
5.0
The service was lacking friendliness and helpfulness, except for the late-night bartender.
Location
6.0
The hotel's location was convenient for exploring other casinos and being in the Vegas area. However, experiencing noise and a long wait time for valet parking were drawbacks.
Dining
7.0
The dining experience was a mix; some restaurants were excellent while others were just okay.
Facilities
6.0
The facilities were average overall, nothing particularly remarkable.
Bernard
United Kingdom,
July
2023
7.4/10
The hotel is situated right in downtown Reno, offering a very spacious and clean room with a slight smoke smell issue. The service was very friendly overall, although not consistent everywhere on the property. It's a convenient location to enjoy a fun weekend with friends and explore the city.
Rooms
7.0
The room was clean and in good condition, surprisingly roomy and even bigger than expected.
Service
8.0
The staff was very warm and helpful in different areas of the hotel, except for a few exceptions.
Location
9.0
The hotel is centrally located in Reno, ideal for those who want to be right in the heart of the city.
Dining
6.0
The dining experience had its ups and downs, with some areas overpriced and others with long lines but friendly staff.
Facilities
7.0
The hotel offers various facilities but may have some inconsistencies in service quality.
James
United States,
May
2023
6.4/10
The hotel offered a mixed experience with clean and ready rooms but dated furniture and a malfunctioning refrigerator. The service was friendly but lacked crucial information at check-in. The location did not meet expectations for pool space but served practical needs. The dining experience had its highlights but also room for improvement.
Rooms
7.0
My room was clean and ready for me upon early arrival, but the dated furniture, particularly the uncomfortable couch and malfunctioning refrigerator, were disappointing.
Service
6.0
The staff, from the front desk to elevator security, were friendly and did their best to assist, though incomplete information at check-in led to inconvenience.
Location
6.0
The hotel's pool area felt cramped, not living up to expectations, but the location was convenient for getting in and out of town, ultimately meeting practical needs.
Dining
6.0
The dining experience had good aspects, but mine was marred by a mix-up with room types and an unpleasant odor, pointing to areas that could be improved.
Facilities
7.0
The hotel's facilities, such as car hire and shops, provided convenience, but there were some shortcomings in overall execution.